Need help with Waysport?
Send us a message below, or email waysportanalytics@gmail.com directly. We'll get back to you, usually within a day or two.
How do I delete my account?
In the app, go to Profile and tap Delete Account. This permanently removes your profile, clips, and session history.
How do I cancel my Pro subscription?
Subscriptions are managed through your Apple ID. On your iPhone, go to Settings → your name → Subscriptions → Waysport, and cancel there.
A clip failed to analyze or got stuck — what do I do?
Stuck analyses resolve automatically within about 20 minutes and refund your usage credit. If a clip repeatedly fails, email us with the approximate time it happened and we'll look into it.
How do coaches see player data?
Coaches only see aggregate scores (Transfer Score, Mechanics Rating, streak, and active Training Cycle status) for players on their roster — never clip video or AI Coach Chat conversations. See our Privacy Policy for details.